Privacy Policy
Short version: we collect what's needed to send you a box and an email, we don't sell your data, and you can have it deleted by asking.
Last updated August 2026
What we collect
Order information: name, email, shipping address, phone number if you give one, and what you ordered.
Marketing information: your email address and optional phone number if you join the list or claim an offer on the site.
Basic site analytics: pages viewed and general device information, used only to understand what's working on the site.
What we never collect
We never see or store your full card number. Payments are processed entirely by our payment processor, and card data goes directly to them.
There are no customer accounts on this site. Checkout is guest-only, so there is no password to store or lose.
Who we share it with
Only the vendors needed to fulfill your order: our payment processor, our fulfillment and shipping carriers, and our email provider. Each receives only what they need.
We do not sell, rent, or trade personal information to anyone, for any price.
Email and text
Marketing emails always include an unsubscribe link, and we honor opt-outs promptly.
If you give us a phone number, you consent to recurring automated marketing and order texts from Wellspring at that number. Consent is never a condition of any purchase. Message frequency varies, message and data rates may apply, and you can reply STOP to cancel or HELP for help at any time.
Cookies and analytics
We use a small number of cookies and similar technologies to keep your bag, run the site, and measure basic traffic. You can block cookies in your browser; parts of checkout may stop working if you do.
How long we keep it
Order records are kept as long as needed for accounting, tax, and warranty purposes. Marketing contacts are kept until you opt out or ask us to delete them.
State privacy rights
If you live in California, Colorado, Connecticut, Virginia, or another state with a privacy law, you may request access, correction, deletion, or a copy of your data, and you may opt out of targeted advertising. We do not sell personal information or share it for cross-context behavioral advertising, and we will never discriminate against you for exercising a privacy right.
Submit a request to hello@drinkwellspring.com. We may need to verify your identity before acting on it.
Your rights
Email hello@drinkwellspring.com to see, correct, export, or delete the information we hold about you. We respond within 30 days. This applies whether or not your state requires it.
Children
Our product is made for families, but this site is not directed at children and we do not knowingly collect information from anyone under 13.